Paying with credit card. The amount of the order will be charged onto the credit card right after placing the order. The data transfer is encrypted by making use of a secure SSL-transmission.
Another payment method available is PayPal, which allows you safe, simple and fast payments. More info at ways of payment.
A customer account is not only necessary to place an order, but it also offers considerable advantages. On your account you will be able to check your current orders.
Delivery time depends on country the order has been placed.
More info in orders & shipping
The postman will leave you a card in your letter box so you can collect your parcel at the post office.
If you are not satisfy with your purchase you have up 10 days to return it in order to get a refund or size exchange*. Please contact first our online sales department at firstname.lastname@example.org
*Returned products must be in a perfect condition, with no usage marks, and in their original packaging.
If your order has not been delivered you can cancel it by contacting our customer department pointing out the order number and the name under which the order has been placed.
Processing can take up to 2 weeks after receiving your parcel. However, refunds are normally paid within 7 working days.
* No refund for custom fit shoes.