Shipments

When will i receive my order?

  • Normal shoes: Two weeks to be produced plus delivery days.
  • Luck Fit shoes: Four weeks to be produced plus delivery days.
  • Custom shoes: Five weeks to be produced plus delivery days.
  • Accessories: Delivery in one week.

Shipments to Spain

All shipments are sent using the state-owned postal operator

Correos

www.correos.es

Estimated delivery time(once the package has left the warehouse) is 48-72 hours(working days) on the mainland and 4-5 working days for the Canary Islands, Balearic Islands, Ceuta and Melilla.

Two attempts will be made to deliver the package at your home, after which, if these attempts are unsuccessful, it will be held at your local post office, where you can collect it using the delivery note left by CORREOS and presenting your ID card or passport.

International

All shipments are sent using the state-owned postal operator

Correos

www.correos.es

The estimated delivery time for Europe (once the package has left the warehouse) is 5-7 working days, depending on the region.

For rest of the world estimated delivery time (once the package has left the warehouse) is 10-15 working days, depending on the region.

One attempt will be made to deliver the package at your home, after which, if this attempt is unsuccessful, you can collect your package at the post office detailed on the delivery note left at your address.

IMPORTANT - Customs duties

These charges vary depending on the number of products bought and the destination country.

Products bought from non-EU or EEA countries, Canarias, Ceuta and Melilla may incur local customs duties or tariffs which are payable by the customer. These rates are NOT included in the total price.

Duties and tariffs for non-EU countries:

  • Australia: 10%
  • Canada: 11% / 18%
  • Japan: 21.6% / 30%
  • Norway: duty 0%, VAT 25 %
  • New Zealand: 17%
  • Switzerland: duty 0%, VAT 7.6%
  • USA: 5% / 10%